Minolta Di350f User Manual

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SSD SUPPORT SOLUTIONS
This document contains information that was exported directly from Konica Minolta's SSD
Support knowledge base. Some solutions may contain hyperlink references which originally
contained links to graphic or text files. If you wish to view these files, you must access the
solutions via SSD CS Expert Support on Konica Minolta's website, www.kmbs.konicaminolta.us.
Legal Notice
This document is designed as a diagnostic tool, primarily for Konica Minolta's
support personnel, and authorized service representatives. Konica Minolta
recommends that all service be performed by an authorized service
representative. Users are responsible for seeking advice of a Konica Minolta
authorized service representative regarding the information, opinion, advice
or content of this document.
USER AGREES THAT USE OF THIS DOCUMENT IS AT USER'S SOLE RISK
AND THAT THIS DOCUMENT IS PROVIDED ON AN AS IS BASIS WITHOUT
WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER
THAN THOSE WARRANTIES THAT ARE IMPLIED BY LAW AND INCAPABLE
OF EXCLUSION. IN NO EVENT WILL KONICA MINOLTA OR THOSE ACTING
ON ITS BEHALF BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT
LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL
OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THIS DOCUMENT.
Copyright 2006, Konica Minolta Business Solutions U.S.A., Inc.
October 2006
Di350f - ALL ACTIVE SOLUTIONS
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Summary of Contents

Page 1 - Di350f - ALL ACTIVE SOLUTIONS

SSD SUPPORT SOLUTIONS This document contains information that was exported directly from Konica Minolta's SSDSupport knowledge base. Some soluti

Page 2

Di350fSolutionKey Counter Bracket item number 4179-181.Note: See Marketing Bulletin 01-MB-13 for details.TAUS0644549EN00Solution ID0 Solution Usage

Page 3

Di350fTAUS0644848EN00Solution ID0 Solution UsageDescriptionRequirements for criss-cross sorting.SolutionCriss cross sorting is possible only when all

Page 4

Di350fSolutionCAUSE: The PU-2 has cold solder joints or is defective.SOLUTION: Repair or replace PU-2.TAUS0644975EN00Solution ID0 Solution UsageDescri

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Di350fSolutionCAUSE: Separator pad angle is not correct.SOLUTION: Install the separator assembly, part number 4490-0755-01. See bulletin 3158 .Note:

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Di350fSolutionIf the toner bottle is stuck or installed incorrectly it can cause F-4 on PWB-A to fail. Confirm the toner bottle is installed correctl

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Di350fSOLUTION: Clean original glass and set density (adf) on the last page of the user's choice to mode one. Please see Service Bulletin 3025

Page 8

Di350fTAUS0645436EN00Solution ID0 Solution UsageDescriptionIntermittent C004C codes.SolutionCAUSE: PWB-A or ozone fan motor malfunction.SOLUTION: Th

Page 9

Di350fTAUS0645612EN00Solution ID0 Solution UsageDescriptionWhat is the part number for the toner bottle holderon the Di350f?SolutionThe part number fo

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Di350f5. To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* web site at:[[http://www

Page 11

Di350fCause: ATDC failure.Solution: If the machine displays C0F33 codes, make sure all connections between the ATDC sensor and the machine are clean a

Page 12

Di350fTAUS0606848EN00Solution ID0 Solution UsageDescriptionAF7, black copies are output.SolutionCAUSE: The scan cable mounting bracket is mounted too

Page 13

Di350fTAUS0646007EN00Solution ID0 Solution UsageDescriptionKit for detection of metric and inch size originals.SolutionFor detection of metric and inc

Page 14

Di350fAbnormal noise is being produced by the AFR-14.SolutionCAUSE: This is caused by size and type of gears used in the drive system. Resulting gear

Page 15

Di350fTo get the phone number to appear in the header printed at the receiving fax, enter the fax phone number after the name in TSI. Add spaces to s

Page 16

Di350fWhat is the part number for the PF106 front door?SolutionThe part number for the PF106 front door is 4496-1001-02.TAUS0646251EN00Solution ID0 So

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Di350fDoes the 2 in 1 function work without the AFR-14?SolutionThe unit will only do 2 in 1 with the AFR-14 document feeder attached.TAUS0646322EN00So

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Di350fIf the Di350f gets a busy signal when trying to transmit, ask the operator about dialing procedures. The customers' phone system may requi

Page 19

Di350fTAUS0646641EN00Solution ID0 Solution UsageDescriptionThe machine displays C1038 codes. There is a communication error between PWB-A and UN2 (MF

Page 20

Di350fThe MPC cassette indicates a false out of paper condition.SolutionReplace the MPC cassette body with the new modified type, part number 1164-304

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Di350fTAUS0653510EN00Solution ID0 Solution UsageDescriptionCan the soft counter (electronic counter) be re-programmed?SolutionThe soft counters cannot

Page 22

Di350fdifferent algorithms when imaging spacing and font metrics. Often times, this results in a slightly different look or format for a document when

Page 23

Di350fSolutionWhen coin-op or card is selected it is normal for the duplex mode to disappear. This is because the machine cannot make more than one co

Page 24

Di350f 7065/IP-303 7065/IP-304 7075/IP-601 7085/IP-602 7130/IP-422 7130/IP-423 7135/IP-423 7145/IP-423 7150/IP-302 7150/IP

Page 25

Di350f Minolta Pi6500e PCL5e Minolta Pi6500 Pro PCL5e (MS) Minolta Pi7200e PCL5e Minolta Pi7500Ver2 PCL5e (MS) Minolta P

Page 26

Di350fIs the upper universal (MPC) drawer available as a unit?SolutionThe MPC cassette is available only as an individual part.TAUS0631575EN00Solution

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Di350fSolutionIf the Di350f displays a C0520 code, make sure the thermistor is installed properly and is clean. Check for continuity across CN5 pin 2

Page 28

Di350fTAUS0636601EN00Solution ID0 Solution UsageDescriptionAlthough Unimessage Pro* has been installed, the I=Portal add-on will not install and it in

Page 29

Di350fTAUS0640950EN00Solution ID0 Solution UsageDescriptionInformation for parts number (vertical transport unit).SolutionSee KOM050113 for details.

Page 30

Di350fTAUS0643378EN00Solution ID0 Solution UsageDescriptionC0000 codes.SolutionCAUSE: The main drive motor has failed.SOLUTION: Make sure the transp

Page 31

Di350fDescriptionJams in the fuser area and/or wrinkling of the copies.SolutionCAUSE: Worn bushings for the right and left fuser rollers causing unev

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