Minolta magicolor 2210 User's Guide Page 1

magicolor 2210 User’s Guide ®1800669-001B

Replacing Toner Cartridges8Ordering ConsumablesChoosing the right consumables for your magicolor 2210 printer not only increases its reliability and p

Additional Assistance98PostScript ErrorsIf your printer is having trouble printing when using PostScript emulation, you should turn on the Error Handl

5Installing OtherAccessories

Introduction100IntroductionThis chapter provides information about the following accessories. Contact your local vendor for purchase information.5-bin

Antistatic Protection 101AccessoriesAttentionInstalling accessories always requires that the printer and accessories are turned off and unplugged duri

BuzzBox102What's in the Kit?The BuzzBox kit contains the following items:„ BuzzBox„ Interface box„ RJ-11 cable„ Power adapter„ Adhesive-backed cl

Dual In-Line Memory Modules 1034Choose a good location on the printer to mount the interface box. Make sure that the unit does not zinterfere with pap

Dual In-Line Memory Modules104Additional memory allows you to download more fonts and increase the printer's buffer (area where data sent from th

Dual In-Line Memory Modules 105„ To print complex graphics or complex PostScript documents„ For increased collation performance„ For increased spoolin

Dual In-Line Memory Modules106Installing DIMMs automatically restores memory defaults. If your memory settings are specific to your environment, print

Installing a Duplex Unit 107Observe the keyed side of the DIMM to align it with the connector. When seated, the DIMM stands upright, firmly in place.

Replacing Toner Cartridges 9capacities will decrease. The approximate maximum simplex letter/A4 pages for heavier coverages are below: 5"To dete

Installing a Duplex Unit1082Remove the tape from the unit.3Open the multipurpose tray.4Remove the two thumbscrews from the right side cover.5"Ret

Installing a Duplex Unit 1095Press the right-side cover release button.6Open the right-side cover.7Pull the right-side cover toward you, lift it, and

Installing a Duplex Unit11010Press the top of the duplex unit in.11Open the duplex unit paper path cover.12Secure the duplex unit tightly with the two

Installing a Duplex Unit 11113Close the duplex paper path cover and multipurpose tray.14Open the right-side cover.15Extend the spring wire for the dup

Emulations, Fonts, and Other Software11216Attach the end of the spring wire to the hook on the printer unit.17Close the right-side cover.Emulations, F

Emulations, Fonts, and Other Software 113Downloading an Emulation via an Ethernet Interface5"Before you begin this procedure, your printer and PC

Emulations, Fonts, and Other Software114Using an Optional EmulationRefer to the documentation that came with your emulation for configuration and usag

Kanji Font Internal IDE Hard Disk 1155Open an ftp session at your PC or workstation by typing one of the following commands:ftp printername↵ (for exam

Kanji Font Internal IDE Hard Disk116What's in the Kit?„ Internal hard disk preformatted with the following Kanji fonts: zFutoGoB101-BoldzFutoMinA

5-bin Mailbox 117Installing a Kanji Font Internal IDE Hard DiskAttentionThe Kanji fonts are factory installed on a formatted hard disk drive. DO NOT r

Replacing Toner Cartridges10Toner Cartridge Replacement1Check the message display to see what toner color is out.2Open the printer’s front cover. Atte

5-bin Mailbox1182Remove any tape and packing material.3Open the mailbox unit cover and remove any packing material from the rear of the mailbox unit.4

5-bin Mailbox 1196Remove the two screen covers from the top of the printer.Pry the covers off with your fingers. Retain these covers in case you ever

5-bin Mailbox12010Secure the mailbox tightly with the two thumbscrews supplied in the kit.11Place the slot on the right side of the accessory screen c

5-bin Mailbox 12115Plug the mailbox power cord from the kit into the mailbox unit (lower connection).16Plug the other end of the power cord into the p

QFORM12219Plug the printer power cord into the mailbox unit (upper connection) and into the dedicated, grounded, surge-protected electrical outlet.20T

Interfaces and Daughterboards 123Interfaces and Daughterboards InterfacesYour printer supports the following interface cards:„ CrownNet for Ethernet 1

Interfaces and Daughterboards1241Turn off the printer, and then disconnect the power cord and all interface cables from the printer.2Loosen five screw

SCSI Interface 125Gently slide the controller board into the printer until it is fully seated, and then tighten the five screws.6Reconnect all interfa

SCSI Interface126Installation AttentionIt’s very important to protect the printer controller board and any associated circuit boards from electrostati

Internal IDE Hard Disk Drive 127d Secure the SCSI interface card to the interface panel with the two larger screws in the kit.5Reinstall the controlle

Replacing Toner Cartridges 11WARNING!Dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning.ACHTUNG!

Internal IDE Hard Disk Drive128Installation AttentionIt’s very important to protect the printer controller board and any associated circuit boards fro

Internal IDE Hard Disk Drive 129holes on the hard disk bracket. Fasten the hard disk to the bracket with the screws provided.5Position the hard disk s

Lower Feeder Unit130Lower Feeder UnitInstalling a Lower Feeder Unit (LFU)Read this section if you purchased a lower feeder unit.Kit Contents„ Lower fe

Lower Feeder Unit 1312With one person holding the carrying bars and another holding the two grips on the left side of the printer, lift the printer an

Lower Feeder Unit1329With another person’s help, lift the printer.When lifting and carrying the printer, use the pull-out carrying bars cand the hand

Lower Feeder Unit 13312Hold bracket R on a slant to insert it from the front end into the bracket R slot on the right side of the printer frame, then

Media Trays13415Lift up bracket B and secure it tightly with the thumbscrew.Make sure the bracket matches the position shown in the illustration.16Sli

Printer Stand/Cabinet 1352Slide the new tray into the printer.5"Slightly tilt up the tray to insert it into the installation rails to slide it ba

Time-of-Day Clock136Installation AttentionIt’s very important to protect the printer controller board and any associated circuit boards from electrost

Time-of-Day Clock 1373Attach the time-of-day clock to the controller board.AttentionMake sure that the pins on the time-of-day clock are properly alig

Replacing Toner Cartridges128There are two types of toner cartridge available. Look at the following graphics to determine which type you have.5"

6Color Printing

Introduction140IntroductionYour magicolor 2210 features advanced color laser technology that produces inexpensive and durable color prints at 600x600,

Introduction 141„ Industry-standard profiles: QCOLOR uses industry-standard ICC pro-files for compatibility with popular input and output devices.„ Su

7Repacking thePrinter

Storing the Printer144Storing the PrinterKeep the following in mind when storing the printer for an extended period:1Unplug the printer.2Remove the O

Repacking the Printer145Repacking the PrinterAttentionFailure to follow these instructions could result in voiding your warranty.If you need to reloc

Remove the Cables 1463Remove the toner cartridges.4Remove the waste toner pack.5Remove the OPC drum.6Remove the transfer belt.7Remove the duplex unit

Remove the Waste Toner Pack1472Remove the four toner cartridges and store them in their original packag-ing. If the original packaging is not availab

Replacing the OPC Drum Kit 13Replacing the OPC Drum Kit Waste Toner Pack, OPC Drum Cartridge, and Laser Lens CoverAttentionThe OPC drum is extremely s

Remove the 5-bin Mailbox 148Remove the 5-bin Mailbox5"If you don’t have a 5-bin mailbox installed, skip to the next section.1Remove the power cab

Repack the Printer1496Repack the lower feeder unit in its original shipping carton for storage or shipment. 5"If you’re returning the printer fo

Repack the Printer 1505Pack the printer for shipment as shown.6If you’re also shipping the power cord and any manuals with the printer, place them in

Repack the Printer151Strapping/Buckling Instructions1Thread one end of the strapping through the wooden pallet.2Pull the two ends of the strapping to

Repack the Printer 1527Pull all of the remaining slack of the strapping through this side of the buckle, until the buckle is taut against the printer

ATechnicalSpecifications

Requirements154RequirementsSpace RequirementsThe illustration below shows the amount of space required for operating the printer, replacing supplies,

Location Requirements 155Power Requirements Location Requirements „ On a hard, flat, level (1° or less slant at any point around the machine) surface

Location Requirements156„ Away from cooling and heating sources, extreme temperature or humidity changes, direct sunlight, excessive dust, corrosive c

Engine and Controller Specifications 157Computer RequirementsPrinter performance depends upon the type of computer to which you con-nect it. We recomm

Replacing the OPC Drum Kit142Carefully remove the waste toner pack using the handle.Keep the waste toner pack upright so the toner does not spill.3Tur

Engine and Controller Specifications158Print Speed—AutoduplexThe following table defines the maximum print speed in Pages Per Minute (ppm).General Tr

Engine and Controller Specifications 159Controller CPUIDT RC64574Residentemulations PostScript—Level 3 (600/1200 dpi)HP PCL—PCL5c, PCL XL, PCL5e/GL2

Engine and Controller Specifications160ElectricalVoltage and Power RAM Type: PC-100 Compliant SDRAM DIMMsBase system RAM: 128 MBTotal RAM: Upgradable

Engine and Controller Specifications 161Environmental Noise level Printing: Less than 55 dB (A)Standby: Less than 41 dB (A)RelativehumidityOperating:

Print Media162PhysicalPrint MediaMain Body Main Body with Lower Input FeederMain Body with Duplex Unit and Lower Input FeederDimensions W: 18.2 in. (4

Document Option Commands 163Document Option CommandsThis lists the supported Document Option Commands (DOCs) for your magi-color 2210. The commands ar

Supported DOCs164Select pen width and color %%IncludeFeature: penSelect plotter %%IncludeFeature: plotterScale the image %%IncludeFeature: scalingSet

Supported DOCs 165Eject page %%PageEndSet image position %%ImagePositionInvert image %%InvertImageSet dpi for image expansion %%DPISet data compressio

Supported DOCs166LN03 Plus CommandsIdentify product %%IncludeFeature: productControl line wrap %%IncludeFeature: autowrapSpecify default paper size %%

Index1.5° slant 75, 821200x1200 dpi printing 105600x600 dpi printing 105AAcc already disabled message 86Acc disabled message 86Acc enabled message 86A

Replacing the OPC Drum Kit 155Remove waste toner pack cap labeled “B” and insert it into hole “B.”6Dispose of the used waste toner pack.WARNING!Dispos

Index168SCSI 100Time-of-Day Clock 101Active jobs message 85Additional memory 103Advanced printing featuresMemory 104AIDC 84Cycle 73Sensor 75ANSI 122An

Index169EnvelopesFormatting 37Loading 46Printing 37, 45, 46Environmental requirements 161Error codes 97Error message 85Bins 92Fuser 85Jams 91Oil rolle

Index170LLabelsContinuous printing 38Loading 37, 38Printing 37, 38LANManager 123Server 123Laser lens cover 16Lineprinter, DOC 164LN03 112LN03, DOC 166

Index171PlanetPress 122Plastic interlocks 149Please wait message 88PostScriptForms 122PostScript files 112, 114Power requirements 155ENERGY Star, comp

Index172Controller 157, 159CPU 159CrownNet Ethernet 159Duty cycle 157Emulations 159Engine 157Environmental 161Flash ROM 160Fonts 159ImageServer 159Inp

Index173Upper (also known as Standard) (Tray 2) 134Upper (standard) tray 2 41Tray 1 43Tray 2 41, 134Troubleshooting5-bin mailbox jams 66Color looks wr

Replacing the OPC Drum Kit162Hold the OPC drum cartridge handle and carefully pull it out about 8 inches (20 cm).3Support the bottom of the drum with

Replacing the OPC Drum Kit 173Place the front end of the laser lens cover into its instal-lation rail.4Carefully insert the laser lens cover and check

TrademarksThe following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS logo, Crown, CrownNet, and magicolor. Minolta is a tradem

Replacing the OPC Drum Kit182Hold the OPC drum car-tridge level, place the front end of the OPC drum car-tridge installation guide into the installati

Replacing the Fuser Unit and Transfer Roller Kit 19Installing the New Waste Toner Pack 1Remove the new waste toner pack from the drum kit box.2Insert

Replacing the Fuser Unit and Transfer Roller Kit20„ Fuser unit„ Transfer roller unitReplacing the Fuser Unit1Open the printer’s top cover.2Rotate the

Replacing the Fuser Unit and Transfer Roller Kit 214Place the fuser oil roller on a table or level surface.AttentionSince the fuser oil roller removed

Replacing the Fuser Unit and Transfer Roller Kit226Holding the fuser unit handles, lift up the unit.5"Dispose of it properly according to your lo

Replacing the Fuser Unit and Transfer Roller Kit 238Carefully lower the new fuser unit so that the two pins in the fuser unit installation section go

Replacing the Fuser Unit and Transfer Roller Kit2410Reinstall the fuser oil roller (removed in step 4).11Rotate the two oil roller levers to lock the

Replacing the Fuser Unit and Transfer Roller Kit 252Holding the two transfer roller unit handles, remove the trans-fer roller unit.5"Dispose of i

Replacing the Fuser Oil Roller267Lower the two transfer roller unit handles.8Carefully close the right cover. Check the release button status to make

Replacing the Fuser Oil Roller 273Remove the new fuser oil roller from its shipping box.AttentionIf you set the new fuser oil roller on a table, do it

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Replacing the Transfer Belt28Replacing the Transfer Belt When the transfer belt is at the end of its life, the message “REPLACE TRANSFER BELT” appears

Replacing the Transfer Belt 29AttentionThe OPC drum is extremely sensitive to bright light and direct sunlight. Always put it in its protective bag un

Replacing the Transfer Belt307Remove the new transfer belt from its packaging and insert it into the printer.8Press on the transfer belt front handle

Replacing the Transfer Belt 3110Reinstall the OPC drum cartridge.11Close the transfer belt lock lever.12Check to make sure the laser lens cover is fir

2Using Media

Introduction34IntroductionThis chapter provides information on handling, selecting, and storing media. Refer to the Maintenance Guide for media specif

Media Types 35Media TypesPlain Paper Letterhead and Memo Media FormattingFormat data within your application. Input Upper and Optional Trays500 sheets

Media Types36Thick StockTypeAny standard or recycled office paper suitable for plain-paper laser printers, such as„ Hammermill Laser Print„ Georgia-Pa

Media Types 37Envelopes LabelsFormattingYour printer receives the instructions to print on envelopes from your application. „ Print on the front side

Contents22 Using Media ...33Introduction 34Media Ha

Media Types38Postcards Transparencies Notes„ Avoid using labels with exposed adhesive; it may stick to the transfer belt or the fuser roller, causing

Media Types 39Input Location Upper and Optional Trays Multipurpose tray Capacity Up to 50 sheets, depending on the thickness of the transparenciesIf y

Loading Media40Loading Media Take off the top and bottom sheets of a ream of paper. Hold-ing a stack of approximately 250 sheets at a time, fan the st

Loading Media 41If you are printing duplex from the upper or optional tray, load the media print-ing-side down with the top of the media (or letterhea

Loading Media423Adjust the media guides to fit the size paper you’re loading.Squeeze the retainers, move the guides to the appropriate location (media

Loading Media 43Make sure that the paper fits easily between the guides and the paper corners are under the left and right media-separating tabs and a

Loading Media441Open the multipurpose tray on the right side of the printer.2Open the media support.AttentionLoad only one type/size of media per tray

Loading Media 45Often, an arrow on the paper package label indicates the face-up (printing) side of the paper.A fill limit mark is provided on the ins

Media Storage464Place the envelope stack into the multipurpose tray with the flap-side up.Check your application documentation to determine if the fla

3Maintaining thePrinter

Contents3Solving Problems with Printing Quality 74Status, Error, and Service Messages 85Status and Error Messages 85Service Messages 94HP-GL, HPXL, an

Maintaining the Printer48Maintaining the Printer Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty. If

Maintaining the Printer 49„ Do not put a cover on the printer immediately after using it. Turn it off and wait until it cools down.„ Do not leave the

Cleaning50Cleaning You should perform a thorough cleaning every 30,000 single-sided pages, every 12 months, or as needed, whichever comes earlier.Alwa

4Troubleshooting

Introduction52IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the p

Automatic Jam Recovery 53Automatic Jam RecoveryThe magicolor 2210 provides automatic jam recovery (when enabled through the Administration/Engine/Page

Understanding the Media Path54Understanding the Media PathUnderstanding the printer’s media path will help you locate media jams. ccccMedia exit unitd

Clearing Media Jams 55Media Tray (Standard Upper Tray and Optional Tray)The media tray(s) is (are) located at the bottom front of the printer. The med

Clearing Media Jams56AttentionThe image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to

Clearing Media Jams 57Clearing Misfeed (Upper or Optional Tray) Jams 1Remove the media tray(s).2Carefully remove the jammed media.3Shuffle the media

Contents47 Repacking the Printer ...143Storing the Printer 144Relocat

Clearing Media Jams58Clearing Misfeed (Multipurpose Tray) Jams1Remove the media from in the multipurpose tray.2Carefully remove the jammed media.3Shuf

Clearing Media Jams 59Media Jams near the OPC Drum 1If there is any media in the multipurpose tray, remove it and close the multipurpose tray.2Press t

Clearing Media Jams604Close the right-side cover.The media jam message is no longer displayed in the printer message window.5Check the release button

Clearing Media Jams 612Carefully remove the jammed media in the top cover media reverse area.3Open the media jam removal cover with your left hand and

Clearing Media Jams627Pressing the duplex unit cover release, carefully open the cover.8Remove the jammed media.9Close the duplex unit’s cover. 10Clos

Clearing Media Jams 6314Open the duplex unit cover.15Remove the jammed media by pulling it slowly from the bottom of the fuser rollers.Be careful not

Clearing Media Jams645Close the top cover.Check the release button to make sure the top cover is securely closed..6Open the right-side cover.7Remove t

Clearing Media Jams 65Media Jams in the Optional 5-bin Mailbox 1Carefully remove the jammed media from the paper eject area of the mailbox.2Open the m

Solving Problems with Media Jams664Close the mailbox door.The media jam message is no longer displayed in the printer message window.Media Jams in the

Solving Problems with Media Jams 67Duplex unit jams.The wrong media is being used.Use only supported media. Refer to the “Media Types” on page 35. Pla

1ReplacingConsumables

Solving Problems with Media Jams68Media is jamming.Labels, letterhead, envelopes, post-cards, thick stock, or transfer material are loaded in the uppe

Solving Other Problems 69Solving Other Problems Symptom Cause SolutionPrinter power is not on.The power cord is not correctly plugged into the outlet.

Solving Other Problems70Printer power is not on.The printer is con-nected to an outlet with a voltage or frequency that does not match the printer spe

Solving Other Problems 71Data was sent to the printer, but it doesn’t print.An error message is displayed in the message window.Handle according to th

Solving Other Problems72Printing takes too much time.The printer is set to a slow printing mode (for example, for OHP, thick stock, or some other spec

Solving Other Problems 73You are experienc-ing prob-lems duplexing.Media or settings are not correct.Make sure that you are using only plain paper. Do

Solving Problems with Printing Quality74Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed.One or more of the toner cartri

Solving Problems with Printing Quality 75Image is too light; there is low image density(contin-ued).Image darkness (Auto-Image Density Con-trol [AIDC]

Solving Problems with Printing Quality76Irregular print or mottled image appears.The media is moist from humidity.Remove the moist media and replace i

Solving Problems with Printing Quality 77Image is blurred; back-ground is lightly stained; there is insuffi-cient gloss of the printed image.One or mo

Consumable Life Expectancies6Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating

Solving Problems with Printing Quality78Part of image is missing.The media is moist from humidity.Remove the moist media and replace it with new, dry

Solving Problems with Printing Quality 79There are toner smudges or residual images.One or more of the toner cartridges is misinstalled or defective .

Solving Problems with Printing Quality80There are toner smudges on the back side of the page (whether or not it has been duplexed).The paper transport

Solving Problems with Printing Quality 81Abnormal areas (white or black) appear in a regular pattern.Width of abnormal area: 1.25" (31.75 mm)The

Solving Problems with Printing Quality82Abnormal areas (white or black belt or spots) appear.One or more of the toner cartridges is defective.Remove t

Solving Problems with Printing Quality 83Lateral lines appear cyclically (evenly spaced) on image.Lateral lines have 1–2 mm spacing.Replace the laser

Solving Problems with Printing Quality84Colors look dras-tically wrong.One or more of the toner cartridges are incorrectly installed.Remove the toner

Status, Error, and Service Messages 85Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel mes-sa

Status, Error, and Service Messages86<X> TONER LOW The <X> (color) toner cartridge is low. There is still enough for approximately 100 let

Status, Error, and Service Messages 87ACC FILES NOT EMPTY SHRUNK TO %DAn attempt to reduce the size of the accounting files has been made unsuccessful

Replacing Consumables 7OPC drum kit** REPLACE OPC DRUM REPLACE WASTE TONERWASTE TONER NEAR FULLUp to 30,000 continuous monochrome or 7,500 continuous

Status, Error, and Service Messages88CREATED FILE The accounting file has been created.No action needed.CREATING XXXXXXXXXXXX FILE, WAIT...The specifi

Status, Error, and Service Messages 89FUSER OIL EMPTYThe fuser oil roller for the fuser is depleted. The printer will not print any more copies until

Status, Error, and Service Messages90MAIN UNIT COVER OPENThe front, top, or duplex covers are open and must be closed.Close the specified cover(s).MED

Status, Error, and Service Messages 91MEDIA JAM OPTIONAL TRAYTray jams occur between the standard upper or optional tray and the print engine. A misfe

Status, Error, and Service Messages92OUTPUT BIN FULLThe media has exceeded the limit in the specified output bin.Remove the media from the specified o

Status, Error, and Service Messages 93WAITING ON INPUTEND JOB?The compiler is waiting on incoming data for the first job in the queue. The job may not

Status, Error, and Service Messages94Service MessagesThis service message...Means...SERVICE CALL 04 MAIN UNITAn error has been detected with the item

Status, Error, and Service Messages 95SERVICE CALL 05 FLASH ROMAn error has been detected with the item indicated in the service message. Correc-tion

Status, Error, and Service Messages96SERVICE CALL 1C FUS LOW WARMUPAn error has been detected with the item indicated in the service message. Correc-t

Status, Error, and Service Messages 97HP-GL, HPXL, and PCL Error CodesThe following tables list error codes that could appear on the printer message w