Minolta Scanner Mode User's Guide download pdf (Page 293)

Solving Other Problems

279

Some areas

of the

scanned

image are

missing.

Acrobat 8 (Macintosh

version) is used for

scanning the image.

With the Acrobat Scan setting, turn off

the OCR and Filtering functions.

The

web-based

utility cannot

be accessed.

The PageScope Web

Connection Adminis-

trator's password is

incorrect.

The PageScope Web Connection

Administrator password has a 0-char-

acter minimum and an 16-character

maximum. For details of the

PageScope Web Connection adminis-

trator password, refer to the Reference

Guide on the Documentation CD/DVD.

Media is

wrinkled.

The media is moist

from humidity or hav-

ing water spilled on it.

Remove the moist media and replace it

with new, dry media.

The media feed roller

or fuser unit is defec-

tive.

Check them for damage. If necessary,

contact Technical Support with the

error information.

Unsupported media

(wrong size, thick-

ness, type, etc.) is

being used.

Use KONICA MINOLTA-approved

media. See “Specifications” on page

106.

Also, refer to

http://printer.konicaminolta.com

for a complete list of currently

approved media.

Data was

sent to the

machine, but

it doesn't

print.

An error message is

displayed in the mes-

sage window.

Handle according to the message dis-

played.

A job may be can-

celled if user authen-

tication setting is

specified.

Click the User Authentication button in

the printer driver, and then type in the

necessary information before printing.

Symptom Cause Solution

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